Broken links on Answer HQ [ Edited ]

[FinnIsNightmare]

The 'Help improve Answers HQ link' is broken

https://help.ea.com/en/csat/site-survey/?redirectUrl=http://answers.ea.com/t5/forums/postpage/board-...

Also the contact support for SWGOH is broken

https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...

If you could fix them, that would be great

Cheers,

Finn

[EA_Nils · Accepted solution]

@FinnIsNightmare Hi,

We did experience issues with blank pages for a few days during the last two weeks, but this issue has been resolved since. If you are still affected by it now, I would recommend that you ensure that you log out of all EA sites by clearing your cookies.

Once you have completed this, visit help.ea.com and log in on the site once more. Now try visit the links again and report back what you see.

If you are still encountering issues then, please let us know which Chrome version you have installed and which plugins / attachments you have enabled.

Cheers,

Nils

[crinrict]

Hi @FinnIsNightmare

I tested both links and they work for me.

Are they still broken for you ?

[FinnIsNightmare]

Still doesn't work

 Is it my browser?

This is what i get:

Also  'Keep your account safe' link has same problem

They all come up blank no matter what i do

I have tried using different device

Same result - blank screen

Edit:

2nd pic

Developer tools debug

[IIPrest0nII]

@FinnIsNightmare Did you try to clear browser cache or use another browser? 

[FinnIsNightmare]

Yes

[crinrict]

Did you try a different computer as well ? Maybe reboot your modem ?

[FinnIsNightmare]

Yes. Both of those options

Tell me what browser are you using, and what region are you in?

[EA_Nils · Accepted solution]

@FinnIsNightmare Hi,

We did experience issues with blank pages for a few days during the last two weeks, but this issue has been resolved since. If you are still affected by it now, I would recommend that you ensure that you log out of all EA sites by clearing your cookies.

Once you have completed this, visit help.ea.com and log in on the site once more. Now try visit the links again and report back what you see.

If you are still encountering issues then, please let us know which Chrome version you have installed and which plugins / attachments you have enabled.

Cheers,

Nils

[FinnIsNightmare]

All good now

Thanks,

Finn

[FinnIsNightmare]

EDIT: It is still happening