Google Chrome EA Answers HQ Compatibility Issue

by AndySlow
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Google Chrome EA Answers HQ Compatibility Issue

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I was lucky enough to take part in the FIFA 17 Closed BETA and I have been trying to submit my findings but I have not been able to login to the EA Answers HQ, until now.

 

It occurred to be to try a different browser, and rather than using Google Chrome, I am using Mozilla Firefox without any problems.

 

It's the pop-up that doesn't load when clicking Sign-in or Register. I believe this issue is caused to Chrome no longer supporting third party software, i.e Java.

 

Regards,

Andy

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Re: Google Chrome EA Answers HQ Compatibility Issue

EA Staff

@AndySlow I don't think it would be a Java issue, for example I use Chrome on a daily basis with no issues.

 

What I would recommend checking is any ad-ons, plug-ins and extensions you use for Chrome that you don't use for Firefox. Also clearing browser cache may help as well.

 

Let us know how it goes!

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Re: Google Chrome EA Answers HQ Compatibility Issue

EA Staff

@AndySlow I don't think it would be a Java issue, for example I use Chrome on a daily basis with no issues.

 

What I would recommend checking is any ad-ons, plug-ins and extensions you use for Chrome that you don't use for Firefox. Also clearing browser cache may help as well.

 

Let us know how it goes!

Message 2 of 2 (1,148 Views)